1. Interpretation and Definitions
- Account: A personal account created to access our services.
- Company: MyClubAcademy, operating from Dubai.
- Device: Any smartphone, tablet, or device capable of accessing the Service.
- Personal Data: Information that identifies an individual (e.g., name, email, ID).
- Service: The MyClubAcademy website and mobile app.
- Service Providers: Trusted third parties assisting in service delivery.
- Usage Data: Automatically collected data (e.g., device type, app interactions).
2. Types of Data Collected
A. Personal Data
We collect the following when you register or update your profile:
- Full name
- Username
- Email address
- Date of birth
- Phone number
- Guardian contact information
- Passport ID or Guardian ID (optional)
- Profile image
- Blood group
- Emergency contacts
- Role/relationship details (e.g., sibling, guardian)
B. Usage Data
- Device ID
- App usage behavior
- Device type and operating system
3. Use of Data
We use your data to:
- Provide, maintain, and improve our services.
- Assign players to appropriate age groups within the Coach system.
- Manage subscriptions, training sessions, and access.
- Communicate account updates, events, or policy changes.
4. Data Retention
We retain your data only as long as necessary for operational, legal, or contractual purposes.
6. Children's Privacy
- Our Service is intended for users under parental/guardian supervision.
- We do not knowingly collect data from children under 13 without consent.
7. Your Rights
You may:
- Access or request a copy of your data.
- Correct inaccurate information.
- User Account Deletion Request.
- Object to specific data uses.
To exercise these rights:
User Account Deletion Request
When the user clicks on the Delete-Account Request the account deletion procedure will be triggered. This process allows users to initiate full account deletion without contacting customer service.
Contact
Email: info@myclubacademy.com
Office Address: Office No. G-15, King Mohammed Ibrahim Abdulla, Deira Alkhubaisi, Dubai, United Arab Emirates
8. Security
We implement reasonable measures to protect your data, but no system is 100% secure.
9. Policy Updates
We may update this policy. Changes will be posted here with a revised "Last updated" date. You may also be notified via email or in-app alerts.
Contact Us
For questions about this Privacy Policy:
Email: info@myclubacademy.com